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Start the ITIL® Version 2 Practitioner Exam

The ITIL V2 Practitioner qualification is aimed at those who are responsible within their organisation for designing specific processes within the IT Service Management discipline, and performing the activities that belong to those processes. The Practitioner Certificates focus on the depth of understanding and application of those subjects, treating each subject as a specialism.

The exam format is as follows:
  • Multiple choice
  • 40 questions per paper with 1 mark available per question
  • 26 marks required to pass - 65%
  • 2 hour duration – additional 15 minutes reading time prior to the start of the exam allowed to study the scenario and attachments on which the questions will be based
  • Closed book.
To sit the exam, you will need login details to register, which will be provided to you by your Accredited Training Organization.

If you have login details and would like to start your exam, please select the "Take the Exam Now" link below.

If you have already started your exam and have been disconnected, please select the "Resume Exam" link below to continue with your exam.
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12/01/2010